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Information and Contacts Hotel il Granduca

Hotel in Florence
 
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Information and Contacts

Hotel Il Granduca Firenze Via Pier Capponi, 13 - 50132 FLORENCE Italy Tel. +39 055 572 803 - +39 055 572230 | Fax: +39 055 579 252 | E-mail: info@ilgranduca.com

Bookings:
Rates are in euro, intended per room per night.  Credit card is requested as guarantee for the  reservation.
No charges will be made on your credit card before your arrival. Payment in full is due at the moment of your departure.

Not refundable bookings:

Upon confirmation, the total amount of the booking will be charged on credit card provied and it is not refundable. We will issue a receipt for the amount charged immediately.
In case the invoice is needed for tax purposes, please be so kind to forward us the details of the company and the Vat number.
Please note that if the reservation is canceled, modified or in case of no show, the total amount will be charged and cannnot be refunded.

Important note:
A City Tax has been introduced in the city of Florence.This is a fixed stay contribution of 3.50 € per person per day and must be paid direct cash at the hotel upon arrival. This is an additional charge and is not included on the room rate.

Cancellation Policy: 

Cancellations and / or modification are FREE OF CHARGE if provided in the sale terms of  the booking  and requested within the terms specified below and should be forwarded  by e-mail at info@ilgranduca.it.
Cancellations/modifications are accepted within 72 hours prior the arrival date.
For no/show or late cancellation the amount of the 1st night will be charged on the credit card as penalty fee.
For reservations of 5 or more nights, cancellation is required at least 7 days before the date of arrival.
During periods such as New Year, Easter etc. and booking of small groups (for 3 rooms or more), the Management may require advance payment of a deposit to guarantee your booking and might provide a different cancellation policy than the default one which will be communicated at the moment of the reservation.

 

ACCEPTED PAYMENTS:

 

-Cash

 

-Credit Card (Visa, Mastercard, American Express)

 

-Bank Transfers are accepted only if  sent within 96 hours prior to the arrival date and only in case of a pre-paid reservation.The amount transferred is not refundable under any circumstances.

 

WE DO NOT ACCEPT CHEQUES

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